Utility Division

The utility billing division provides customer billing services for water, refuse, and sewer.

To start services you will need to visit the Utility Billing Department offices located at 315 N Douty Street to fill out an application. Please make sure that you bring a valid/current Government Issued Photo ID. If you are a tenant, you will also need to bring in your rental/lease agreement. If you are the new owner, you will also need to bring in a final buyer's statement or closing escrow document. A deposit may be required.

If you would like to pay your bill online or by phone please visit the Online Bill Payment page.

To have questions answered regarding utility services (water, sewer and refuse collection) please call:

ServicePhone
Utility Bills (Turn-offs and Turn ons)559-585-2510
Sewer Service559-585-2551
Refuse Pick-Up559-585-2551
Maintenance or Repairs559-585-2550


Utility Division Forms

  1. ACH Direct Payment Form (PDF)
  2. Change Personal Information (PDF)
  3. Landlord Continuous Service Form (PDF)
  4. Refuse Service Changes (PDF)
  5. Start Utility Service Form (PDF)
  6. Start Utility Service Form Landlords Only (PDF)
  7. Stop Utility Service Form (PDF)

Utility Division Policies

  1. Ordinance Number 20-01 SB 998 (PDF)
  2. Water Service Discontinuation Policy Chinese (PDF)
  3. Water Service Discontinuation Policy English (PDF)
  4. Water Service Discontinuation Policy Spanish (PDF)
  5. Water Service Discontinuation Policy Korean (PDF)
  6. Water Service Discontinuation Policy Tagalog (PDF)
  7. Water Service Discontinuation Policy Vietnamese (PDF)