Do you have questions about the Advanced Metering Infrastructure (AMI) Project, otherwise known as the water meter replacement project? Good, because we have answers!
We've already covered safety and security. Let's talk about what you can expect with your bill once your new meter is installed.
💧Q: How will AMI benefit me?
💧A: AMI technology ensures that customers pay only for the water they use—no more and no less. By ensuring that your bill is based on actual usage, AMI technology eliminates billing based on estimated reads. AMI improves accuracy by eliminating the potential for human error in manual meter reading. It can also help to identify any irregularities in water usage, such as leaks. The City of Hanford and its customers can be alerted to abrupt or abnormal changes in water usage much earlier than previously possible, potentially saving customers hundreds or even thousands of dollars from an undetected leak. It will also remove the need for someone to come onto your property for manual meter readings, increasing the privacy of your home.
💧Q: Will my water bill increase?
💧A: As some water meters age, they can run slower and under-register water use. When we change out your current meter with a new smart meter, the first bill may be higher simply because the new meter is running more accurately.
💧Q: Will the billing frequency change?
💧A: No. Water utility bills will continue to be issued monthly.